Question 1

How fresh is the fish?

Accepted Answer

Fish is cut to order the day before dispatch and delivered next morning, packed in insulated boxes with ice. It will be as fresh as a quality fishmonger's counter.

Question 2

Where do you deliver?

Accepted Answer

We currently deliver to selected UK postcodes across England and Wales. Enter your postcode at checkout to see if we reach you. More towns coming soon.

Question 3

When do orders need to be in?

Accepted Answer

Order before Wednesday 6pm for Friday morning delivery. We run a single weekly cut and dispatch.

Question 4

What if I'm not in?

Accepted Answer

Our packaging keeps fish chilled on the doorstep for several hours. You can also leave delivery instructions at checkout.

Question 5

Is the seafood sustainable?

Accepted Answer

Yes. We source exclusively from UK day-boats using low-impact methods and follow MCS guidance — no red-rated species, ever.

Question 6

Can I order as a gift?

Accepted Answer

Absolutely. Add the recipient's address at checkout and we'll deliver straight to them, with a hand-written note if you'd like.